When You Need Support, ECM² is One CALL Away!

Support information and help is available from ECM² for the "911 Emergency Call Manager" Software application.

  • Contact us via email for technical support
  • Call one of our technical support representatives at 724-519-7698.
  • Manual/Documentation is available for download at this site (see links below).
  • Printed manual(s) are available on request for an additional fee ($5.00 each).

Our technical support is available to all registered customers and is available Monday through Friday, 9am to 5pm EST.




To Download the Call Manager Website Operations Manual:   Click Here

To Download the ECM Support File:   Click Here

Administrator Instructions: Set Up User for a Mobile App:   Click Here

Download the Andriod Phone App... Help/Operations Manual:   Click Here

Download the iPhone App... Help/Operations Manual:   Click Here

Download the Windows Phone7 App... Help/Operations Manual:   Click Here

To Report a Bug, suggest a New Feature or an Enhancement:   Click Here

If you are participating as a BETA tester:   Click Here

View our Privacy Policy:   Click Here

View our Terms and Conditions:    Click Here



Support
©2011 ECM²           All Rights Reserved               507 Pine Avenue   Niagara Falls, NY 14301           Phone: 716-284-0789          Fax: 716-285-3168