When You Need Support, ECM² is
One CALL Away!
Support information and help is available from ECM²
for the "911 Emergency Call Manager" Software application.
- Contact us via email for technical support
- Call one of our technical support representatives at 724-519-7698.
- Manual/Documentation is available for download at this site (see links below).
- Printed manual(s) are available on request for an additional fee ($5.00 each).
Our technical support is available to all registered customers and is available
Monday through Friday, 9am to 5pm EST.
To Download the Call Manager Website Operations Manual:
Click Here
To Download the ECM Support File:
Click Here
Administrator Instructions: Set Up User for a Mobile App:
Click Here
Download the Andriod Phone App... Help/Operations Manual: Click Here
Download the iPhone App... Help/Operations Manual:
Click Here
Download the Windows Phone7 App... Help/Operations Manual:
Click Here
To Report a Bug, suggest a New Feature or an Enhancement:
Click Here
If you are participating as a BETA tester:
Click Here